Legal notice
Legal Notice
1. Online Seller Information
This website and online store operates under the Giaquinto Tessitura Artigianale brand.
Online sales are carried out by:
Giaquinto Katiuscia
Sole proprietorship
Via Cenobio Basiliano 25
73028 Otranto (LE) – Italy
VAT No.: 04941470751
Italian Tax Code: GQNKSC79E64D851W
REA: LE-330296
Certified Email (PEC): kgiaquinto@pec.it
Email: info@tessituragiaquinto.com
Phone: +39 329 234 5597
2. Brand and Business Activity
The Giaquinto Tessitura Artigianale brand is used in connection with the commercial activities of this online store with the authorization of the relevant rights holder.
The products sold through this website belong to the production and collections of Giaquinto Tessitura Artigianale, as indicated on the respective product pages.
3. Artisanal Production
Giaquinto Tessitura Artigianale products are characterized by artisanal textile production and the predominant use of natural fibres.
The inherent characteristics of natural yarns and artisanal production may result in slight differences between items, as well as slubs, small knots, variations in thickness, minor irregularities or other variations characteristic of the fibre and weaving process.
Where such characteristics are inherent to the nature of the material and the production process, and do not affect the product's conformity or normal use, they do not in themselves constitute a defect.
4. Intellectual Property and Website Content
The content of this website, including, by way of example, texts, photographs, images, graphics, textile designs, distinctive signs, names and materials relating to Giaquinto Tessitura Artigianale, is protected by applicable intellectual and industrial property laws, where the relevant legal requirements are met.
The reproduction, distribution, modification or use of website content for commercial purposes is not permitted without the authorization of the respective rights holders.
5. Information on the Website
Giaquinto Katiuscia undertakes to provide accurate and up-to-date information regarding the products and services offered through the online store.
Product images are for illustrative purposes. Slight differences in colour may result from the settings and characteristics of the screen or device used by the customer, as well as from the inherent characteristics of natural fibres and artisanal production.
Conditions relating to purchases, availability, order preparation, shipping, returns, refunds and warranties are governed by the respective policies available on the website.
6. Applicable Law
Relationships arising from the use of this website and purchases made through the online store are governed by Italian law, without prejudice to any mandatory rights granted to consumers under applicable Italian and European Union law.
Nothing contained on this website may be interpreted as limiting or excluding any mandatory rights granted to consumers under applicable law.
7. Complaints and Dispute Resolution
In the event of a problem relating to a purchase, customers are invited to first contact Giaquinto Katiuscia at info@tessituragiaquinto.com, providing the order number, where available, and describing the issue encountered.
Giaquinto Katiuscia will assess the report with a view to reaching, where possible, a direct resolution of the dispute.
In the cases and according to the procedures provided for by applicable law, consumers may also refer disputes to the competent Alternative Dispute Resolution (ADR) bodies.
8. Jurisdiction
For disputes arising from contracts concluded with persons who qualify as consumers, territorial jurisdiction shall be determined in accordance with the mandatory provisions of applicable consumer protection law.
For disputes relating to relationships with persons who do not qualify as consumers, including, where applicable, commercial and professional relationships, and to the extent permitted by law, the Court of Lecce shall have exclusive jurisdiction.
9. Links to Other Policies
Use of the website and purchases made through the online store are also governed, where applicable, by the following:
Terms of Service
Privacy Policy
Refund Policy
Shipping Policy
available in the respective sections of the website.
10. Contact Details
For communications relating to the website, orders or online sales activities:
Giaquinto Katiuscia
Via Cenobio Basiliano 25
73028 Otranto (LE) – Italy
Email: info@tessituragiaquinto.com
Certified Email (PEC): kgiaquinto@pec.it
Phone: +39 329 234 5597